FAQ
Common questions about ordering, delivery, payment, and product care for Aesthetico customers.
Pay when your parcel arrives.
Delivery coverage across the country.
Keep pieces dry and stored separately.
Do you offer cash on delivery?+
Yes. Cash on delivery is available across Bangladesh unless a specific product or delivery zone says otherwise.
How long does delivery take?+
Inside Dhaka usually takes 1–2 business days. Outside Dhaka usually takes 2–5 business days after order confirmation.
Can I change my phone number or address after ordering?+
Contact support as soon as possible. If the order has not been dispatched yet, the team can usually update it.
Are the products gift-ready?+
Yes. Aesthetico orders are packed neatly and are suitable for gifting.
How should I care for my jewelry?+
Keep pieces away from water, perfume, lotion, and harsh chemicals. Store them separately in a dry place after wearing.
What if I receive a wrong or damaged item?+
Contact support quickly with clear photos and your order details. The team will review and guide you through the next step.
We can help with your order.
For fastest support, share your name, phone number, and order details when contacting Aesthetico.
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